Overview

At WABA Labs, we strive to ensure customer satisfaction with our products and services. This Refund and Return Policy outlines the conditions under which refunds and returns are accepted. By making a purchase from WABA Labs, you agree to the terms of this policy.

Refunds

Eligibility for Refunds

Refund requests will only be considered if they meet the following criteria:

  • The refund request is made within 48 hours of the payment.
  • The product or service in question has not been used or consumed.
  • The request is accompanied by a valid proof of purchase.

Non-Refundable Items

The following items are non-refundable:

  • Digital products that have been downloaded or accessed.
  • Customized or personalized items.
  • Services that have already been rendered or commenced.

Process for Refunds

To request a refund, please follow these steps:

  1. Contact our customer service team at [Wabalabs@gmail.com] within 48 hours of your payment.
  2. Provide your order number and a detailed explanation of your refund request.
  3. If applicable, include any supporting documentation or evidence.

Once your request is received, we will review it and notify you of the status within 7 business days. If your request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Returns

Eligibility for Returns

Return requests will only be accepted if they meet the following criteria:

  • The return request is made within 48 hours of the payment.
  • The product is in its original condition, unused, and in the original packaging.
  • The request is accompanied by a valid proof of purchase.

Non-Returnable Items

The following items are non-returnable:

  • Digital products that have been downloaded or accessed.
  • Customized or personalized items.
  • Items marked as final sale.

Process for Returns

To request a return, please follow these steps:

  1. Contact our customer service team at [Wabalabs@gmail.com] within 48 hours of your payment.
  2. Provide your order number and a detailed explanation of your return request.
  3. If applicable, include any supporting documentation or evidence.

Once your request is received, we will review it and notify you of the status within 7 business days. If your request is approved, you will be provided with return instructions.

Return Shipping

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at [Wabalabs@gmail.com] within 48 hours of payment.

Contact Information

For any questions or concerns regarding our Refund and Return Policy, please contact us at:

Wabalabs@gmail.com